Some questions our guests often ask, please consult the FAQ page for all the FAQ’s before sending your enquiry.
Question: What if I want to cancel?
We strongly recommend that you purchase travel insurance to over any possible cancellation charges from the time you confirm your booking. Please refer to the Terms & Conditions to see our full Cancellation Policy. Charges are set out below:
If the booking is cancelled by the client, for whatever reason, the following charges will apply:
– After paying deposit and within 45 days before departure: 30% deposit will be charged as cancellation fee
– After the settlement has been paid and within 30 days before departure: 75% cancellation fee will be applied
– After the settlement has been paid and less than 30 days before departure: 100% cancellation fee will be applied
Question: Do I have to pay a deposit?
Yes, all bookings through the website require a deposit, a 30% non-refundable deposit is requested. Full settlement is due 30 days before departure at the latest. If your full settlement is not received by the due date, we may not be able to confirm your stay.
Question: How far are you from the nearest town?
The nearest towns are Jerzu and Tertenia, each are 8km away. There are also larger towns of Tortolì and Lanusei approximately 20-30 minutes drive away.
Question: Does the price include breakfast?
No, the yurts are rented on a self catering basis, so no meals are included in the price.
Question: Which airport is closest to the yurts?
Cagliari Elmas is the closest airport.
Question: How far are you from the beach?
The closest beach is Cardedu and is about 15 minutes drive away. There are a huge selection of beaches along the coast within the range of 15-45 minutes drive.
Question: Are dogs allowed?
Yes, we accept reservations with dogs. However please bear in mind that we also have two labradors on site and this is their permanent home. Please ensure your dog is always under your control whilst on site and please clean up after your pet.
Question: How can I pay?
Accepted payments methods
– bank transfer
– Credit card through Paypal
Question: What airports are on the island?
There is Olbia (Costa Smeralda) and Cagliari (Elmas) and Alghero (Fertilia). Cagliari is about 1 and a half hours drive and Olbia is about 2 hours drive away and Alghero is about 2 and a half hours. You will need to arrange transfers by bus, taxi or hire a car.
Question: What will the weather be like?
The weather in Ogliastra is mild: it is, on average, 7°C warmer than London and just 2°C cooler than the Costa Blanca, in the summer months of June, July and August, the temperature reaches 30°C-40°C based on historical averages. You will have around 8 hours sunshine each day, however there may be occasional showers in the months of May, June, September & October, so bring a light waterproof jacket if travelling out of peak season. You can check out more statistics here. The sea temperature is also mild, even in the coldest months, January to March, the sea temperature doesn’t fall below 13°C. From June to September it is around 21-23°C and in July and August it can get up to 24°C.
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